About Us
Our Team
Shiny Sparkles is a small business located in Melbourne, Australia. Mother and daughter team Gabi and Sarah work diligently to design and handmake each and every piece. We are dedicated to creating unique pieces that make our customers feel truly special. It brings us great joy to see our jewellery worn and admired by each of our customers and their loved ones.
Our Mission
To bring stylish yet affordable jewellery designs to the world, whilst delighting our customers with unique elements of crystal, pearl, enamel, glass, gold-filled, gold-plated and sterling silver jewellery.
Each quality, handmade piece offers beauty, with a touch of everyday luxe and understated glamour.
Our Customers
Our customer is stylish, sociable and has an eye for pretty detailing. They appreciate the joy of the perfect accessory and love surprising their friends and family.
Our Commitment
At Shiny Sparkles we are all about pleasing our customers and seeing that you return time and time again. We want you to enjoy your jewellery for a long time to come. You can ensure that your jewellery remains in its best condition, by caring for your jewellery according to our 'Jewellery Care Page'.
In addition, we will be adding new pieces to our collection as time goes on and some of our less popular items may become no longer available. Our commitment to you is that we will always endeavour to satisfy your preferences, so if an item has been discontinued, but you still wish to buy it, please let us know. If materials are at all available, we will do our best to create it just for you.
Another way that we wish to build our brand loyalty with our valued customers is to provide a lifetime repair service on all of our jewellery. Please use the 'Contact Us' page to provide a photo and details of any repairs required and we will provide you with a quote. At this point, you can decide whether or not to return your item for repair and we will then post it back to you free of charge*.
*Free Postage applies to Australian customers only.